24S Discount Code & Coupon Codes (6)
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Does 24S have a discount code right now?
Yes — new customers can use code 10FIRST for 10% off their first order. That’s the most reliable active code right now and it’s published directly on the 24S homepage. Beyond that, Mamasv tracks 24S promo codes as they surface — subscriber-only codes and seasonal promotions come and go, so checking here before you order is the quickest way to confirm what’s currently working at checkout.
How do I apply a 24S coupon code at checkout?
Add your items to the shopping bag and proceed to checkout. At the payment step, you’ll find a “Promotional code” or “Discount code” field — enter your code there and confirm. Your updated order total reflects the saving before any payment is processed. On mobile, the field may sit below your order summary, so scroll down if you don’t see it immediately.
What is the 24S first order discount code?
The code is 10FIRST and it gives 10% off your first order on 24S. It’s a verified code published on their own site, not a third-party leak, which makes it unusually reliable compared to codes that surface on coupon aggregators. Terms apply — check the T&Cs link on the 24S homepage for any category exclusions before you build your cart around it.
Can I use more than one 24S promo code at the same time?
One code per order — standard practice across luxury retail platforms. If you’re holding multiple codes, test the one that saves the most on your specific cart. The 10FIRST welcome code is 10% sitewide, which on a luxury purchase worth several hundred dollars makes a meaningful difference in absolute terms.
Why isn’t my 24S discount code working?
The most common culprits: the code has expired, it’s restricted to specific categories (some codes exclude beauty, sale items, or certain designer lines), or it’s for new customers only and your account already has a previous order on record. Double-check for spaces when pasting the code, and confirm your cart doesn’t contain items flagged as exclusions. If 10FIRST specifically isn’t applying, it typically means your account has placed an order before — it’s a strict first-order code.
Does a 24S discount code work on sale items?
Generally no — promotional codes and sale pricing don’t combine on 24S. The current sale goes up to 60% off on a selection of items, and that reduction already represents the maximum discount available on those pieces. A separate code won’t stack on top. Your best move when the sale is active is deciding whether the sale price is better value than a full-price item with 10% off via code — on heavily discounted pieces, the sale almost always wins.
Do 24S promo codes expire?
They do. Subscriber codes and seasonal promotions typically have defined end dates, and 24S enforces them. The 10FIRST code is ongoing for genuinely new accounts, but flash codes sent via email or SMS have shorter windows — sometimes 48–72 hours. If a code isn’t working and you’re certain you haven’t used it before, expiry is the most likely explanation.
Does a 24S coupon code apply before or after tax?
The discount reduces your pre-tax subtotal. For US customers, local sales tax is calculated on the discounted amount — 24S calculates US sales tax based on the destination state’s applicable rate, so the final tax figure appears at checkout once your address is entered. A 10% code on a $1,500 cart saves $150 before tax is applied to the reduced figure.
How much off is the current 24S sale?
The live sale offers up to 60% off a curated selection of items across women’s ready-to-wear, shoes, bags, accessories, and beauty. Not every item on the platform is discounted — the sale is a specific edit, accessible directly at 24s.com/en-us/women/events/sale. Pieces rotate as stock sells through, so anything you’re eyeing is worth buying sooner rather than later.
Which designers are included in the 24S sale?
The sale spans multiple designer labels rather than being restricted to a single brand. Past sale events have included reduced pieces from Isabel Marant, Acne Studios, Zimmermann, Coach, Soeur, and others. The luxury flagships — Louis Vuitton, Dior, Celine — rarely appear in sale events, since 24S maintains their full-price positioning. The sale page itself is the definitive source for what’s currently marked down.
Can I use a 24S discount code on top of sale prices?
No — sale pricing and promo codes are mutually exclusive on 24S. The discount you see on a sale item is the final price. If your cart mixes sale and full-price items, a code would apply only to the full-price items, not the already-reduced ones. Confirm this in your cart total before completing the order.
Are sale items on 24S returnable?
Yes — 24S’s free returns policy applies to sale items the same as full-price purchases, provided the item is returned within 30 days, unworn, with original tags attached and original packaging in good condition. This is meaningfully more generous than many luxury retailers who make sale items final sale — it removes the risk from buying a reduced piece you’re not 100% certain about.
When does 24S have their biggest sale events of the year?
The biggest clearance windows are the summer sale (typically June–July) and the winter sale (December–January), when discounts across the widest selection of designers go deepest. 24S also participates in promotional periods around Black Friday, though their sale approach is more curated than a blanket sitewide event. Subscribing to their newsletter is the most reliable way to catch a sale the moment it opens, since the best pieces go quickly.
Does 24S do Black Friday deals?
Yes — 24S runs Black Friday promotions, often combining extended sale periods with subscriber codes. It’s one of the better moments to shop for full-price items at a discount, since codes tend to be more generous than at other points in the year. Given that 24S ships to 100+ countries, the Black Friday window is worth planning around regardless of where you’re ordering from.
Does 24S offer free shipping?
Free delivery is available from a minimum purchase amount that varies by country — for US customers, the threshold applies to standard shipping, while express delivery carries a fee regardless of order value. Privileged-status customers (24S’s loyalty tier for high-spend shoppers) get free delivery on every order with no minimum. The exact free shipping threshold for your location appears once you enter your address at checkout.
Does applying a 24S discount code affect free shipping eligibility?
Since free shipping is based on your order value, a discount code that reduces your cart below the free shipping threshold will reintroduce shipping fees. Worth checking before you apply a code on a borderline order — the shipping cost added back might outweigh the percentage saving from the code.
How fast is 24S express delivery?
Express delivery is available to all destinations 24S ships to — over 100 countries — and is the fastest available option. Timing varies by destination, but express delivery from Paris is typically 2–4 business days for major markets including the US, UK, and Europe. Standard and Pick-Up Service Point options (available in select European countries) are slower and cheaper. Exact delivery estimates appear at checkout once your address is confirmed.
Does 24S ship to PO boxes?
No — 24S only delivers to standard street addresses. This applies globally. If you’re shipping to a US address, make sure a physical address is entered rather than a PO box or mail forwarding service.
Does 24S deliver to my country?
24S delivers to over 100 countries and regions, with express delivery available to all destinations. The full country list is on their FAQ page. Some products have specific delivery restrictions — certain fragile or oversized items may not be available for all destinations — but the standard clothing, bags, shoes, and accessories range ships broadly without issue.
Are taxes and duties included in 24S prices?
For US customers, local sales tax is calculated at checkout based on your delivery state’s applicable rate and added to your total. International customers outside the US should check whether duties and import taxes are included in the displayed price for their country — this varies by destination and is confirmed at checkout. 24S refunds taxes and duties on returned items for eligible orders.
Is 24S eligible for a tax refund?
Depending on your country of residence, you may be eligible for a tax refund on purchases made through 24S. This is particularly relevant for non-EU residents visiting France or shopping through certain international arrangements. Contact 24S’s customer service team for specifics on your situation — tax refund eligibility is addressed in their FAQ and varies significantly by country.
Are returns free at 24S?
Always — 24S offers free returns on every order with no exceptions for price point, sale status, or destination (within return-eligible countries). You can schedule a home pickup or drop off at a nearby relay point. No printing required in most markets — 24S provides the return label digitally. This is one of the better return policies in luxury e-commerce and removes a significant risk from buying expensive pieces online.
How long do I have to return an item to 24S?
30 days from the date of delivery to initiate a return. The item must be unworn, unused, with all original tags still attached and in original packaging. Trying on is fine — what matters is that the item hasn’t been worn out. Some product categories (fragrances, certain beauty items, items without hygiene seals) may not be eligible for return regardless of condition.
How do I start a return on 24S?
Log into your 24S account, go to My Orders, select the relevant order and initiate the return from there. You’ll need your order number and the email address linked to your account. 24S then arranges either a home collection or provides drop-off instructions for a nearby service point, depending on your location and preference.
If I bought with a discount code, do I get the full discounted amount refunded?
Yes — your refund is based on what you actually paid, including any discount applied. 24S refunds the full product amount to your original payment method. Shipping fees paid at the time of purchase are not refunded for deliveries outside Europe. The refund processes within 15 working days after 24S receives the return — your bank may take a few additional days to post it.
How long does a 24S refund take?
Up to 15 working days from when 24S processes your return, plus however long your bank or card issuer takes to post the credit. Total timeline from dropping off your return to seeing the refund in your account is typically 2–4 weeks. You’ll receive an email notification when the refund is issued from 24S’s side, which is the clearest indicator of where you are in the process.
Can I return a 24S order directly to a Le Bon Marché store?
No — orders placed on 24S.com must be returned through the online returns portal, not dropped off at Le Bon Marché Rive Gauche or any physical store. The two retail channels operate separately. Initiating through the My Orders page is the only accepted route.
Can I exchange an item on 24S instead of returning it?
24S facilitates exchanges — contact their customer service team to discuss options. The process typically involves returning the original item and placing a new order, rather than a direct swap. Given that returns are always free and refunds go back to your original payment method, the practical difference between an exchange and a return-plus-repurchase is minimal.
Can I return a gift I received from 24S?
Yes — 24S accepts returns of gifted items. Contact their customer service team with whatever order details you have. The refund goes to the original purchaser’s payment method rather than to the gift recipient, which is standard practice for luxury retail returns. If you’re the gift-giver and want to return something the recipient didn’t want, the process is the same as a standard return through your account.
What should I do if my 24S order arrives damaged or faulty?
Contact 24S customer service immediately — don’t initiate a standard return. Damaged, incomplete, or faulty items are handled separately from routine returns, and 24S arranges resolution (replacement or full refund) without the standard 30-day window applying as a barrier. Document the damage with photos before contacting them; it speeds the resolution process significantly.
What is 24S Privileged status and how does it save me money?
Privileged is 24S’s loyalty tier for their most active customers. The headline financial benefit: free delivery on every order regardless of amount, with no minimum threshold. For shoppers who order from 24S regularly, eliminating delivery costs across multiple purchases throughout the year adds up meaningfully — particularly on express delivery, which otherwise carries a fee.
How do I qualify for 24S Privileged status?
Privileged status is earned through cumulative spending on 24S — the exact threshold isn’t publicly listed, but it’s based on your purchase history on the platform. There’s no application; it’s assigned automatically once your account reaches the qualifying spend level. If you’re an active 24S shopper, checking your account for your current status is worth doing.
What is the 24S V.I.C. Service?
V.I.C. (Very Important Client) is 24S’s highest-tier customer experience, offering personalised shopping assistance, exclusive access to pieces and events, and dedicated client advisors. It sits above Privileged status and is reserved for 24S’s most significant customers. If you’re spending at that level, the V.I.C. service team can also help identify the best available price on specific items — worth using before placing a large order.
What happened to the La Carte 24 Sèvres loyalty programme?
La Carte 24 Sèvres — 24S’s former points-based loyalty card — ended on September 1, 2025. Any Reward Days earned before the cut-off needed to be activated before that date; unactivated rewards and unused gift vouchers from the programme are no longer redeemable on 24S.com. The platform has transitioned away from the traditional points model, with Privileged status and the V.I.C. service now forming the core of their loyalty structure.
Does 24S have a referral programme or code-sharing incentive?
24S doesn’t publicly run a formal referral-code-for-credit programme in the way some direct-to-consumer brands do. Their discount mechanism for new customers is the 10FIRST code, which is universally available rather than tied to a referral chain. Subscriber codes sent via email are the closest equivalent to exclusive access — signing up for the 24S newsletter remains the best way to receive codes not publicly listed.
What payment methods does 24S accept?
24S accepts major credit and debit cards (Visa, Mastercard, American Express), PayPal, and a range of regional payment methods depending on your country. Payment through the 24S app is also supported. The full list of accepted methods at your checkout varies by country and appears at the payment step — if a specific method isn’t listed, it isn’t available for your region.
Does 24S offer installment payments?
Yes — 24S offers the option to pay in several installments depending on your country and the payment provider available in your region. This is especially relevant for higher-value orders — a Celine bag or a Dior accessory purchase can be spread across multiple payments through eligible methods. Check the checkout payment step for installment options specific to your country.
Is paying on 24S secure?
Yes — 24S uses industry-standard SSL encryption for all transactions and doesn’t store full card details. As an LVMH-owned platform, they operate with enterprise-level payment security infrastructure. Online payment is the only accepted method; cash on delivery isn’t available. If a payment is declined, 24S will notify you and the order won’t process — no charge occurs on failed transactions.
Can I use a 24S gift card and a discount code together?
Gift cards and promo codes are entered at different points in the checkout — the promo code reduces your subtotal first, and the gift card is then applied to the remaining balance. Both can be used in the same transaction, making this a practical way to combine a welcome discount with a gifted balance on a single luxury purchase.
Can I cancel my 24S order after placing it?
Order content and delivery address cannot be changed once an order is placed — that’s explicit in 24S’s policy. Cancellation requests can be attempted by contacting customer service immediately after ordering, but success isn’t guaranteed once the order enters processing. The free returns policy is the practical safety net: if the order can’t be cancelled, it can be returned within 30 days at no cost once delivered.
How do I track my 24S order?
Log into your account and go to My Orders — order status and tracking updates appear there in real time. You’ll also receive an email with a tracking link as soon as your order is dispatched from Paris. Express deliveries are tracked end-to-end; standard deliveries may have less granular tracking depending on the carrier and destination country.
Does a 24S discount code work on Louis Vuitton products?
Louis Vuitton products on 24S are typically excluded from promotional codes and sale events. Louis Vuitton maintains strict global pricing controls and doesn’t participate in discounting through any retail channel — 24S included. The 10FIRST code and other sitewide promotions generally don’t apply to Louis Vuitton items. If you’re buying LV through 24S, the value proposition is authenticity, convenience, and access to exclusive pieces — not a price reduction.
Are Louis Vuitton products on 24S genuine?
Yes — 24S is an official LVMH-affiliated retailer, and Louis Vuitton items listed on the platform are authentic. They are not second-hand, pre-owned, or from unauthorized channels. 24S does not sell the full Louis Vuitton current collection or Icons — availability is selective and differs from what’s on Louis Vuitton’s own website or stores.
Can I return a Louis Vuitton product purchased on 24S?
Louis Vuitton returns through 24S follow the standard 30-day free returns policy, but with important specifics: Louis Vuitton items must be returned in pristine condition with all original packaging, dust bags, and accessories. Contact 24S customer service directly for Louis Vuitton return guidance before initiating through the standard portal — LV pieces have stricter condition requirements than general fashion returns.
Does a 24S coupon code apply to Dior products?
Like Louis Vuitton, Dior enforces pricing controls globally, and most promotional codes won’t apply to Dior pieces on 24S. During sale events, Dior items are rarely included in markdowns. If you’re purchasing Dior through 24S, the advantage is access to the brand in one checkout alongside other designers — not a discount. Confirm code terms before building a Dior-heavy cart around a coupon code.
Which 24S designers are most likely to be included in discount codes and sales?
Codes and sale markdowns tend to apply most reliably to contemporary and accessible luxury labels on the platform — Isabel Marant, Acne Studios, Zimmermann, Soeur, Coach, and similar brands. Celine, Loewe, The Row, Miu Miu, Dior, and Louis Vuitton maintain full-price positioning and are less commonly discounted. The sale page and code terms always clarify which brands are included, so reviewing those before checkout avoids disappointment.
Does 24S have exclusive pieces not available elsewhere?
Yes — 24S has an “Ultimates” collection featuring rare editions and exclusive pieces from iconic brands, available only through the platform. These are full-price items with no discount eligibility, but they represent genuine exclusivity — pieces that can’t be found on the brand’s own site or through other retailers. For collectors or gift-buyers looking for something genuinely rare, the Ultimates collection is worth browsing alongside any active promo code shopping.
What is the 24S Personal Shopper service?
24S offers a dedicated Personal Shopper service — a human stylist who helps you find pieces across the platform’s 300+ brands based on your preferences, occasion, and budget. It’s a free service and can be genuinely useful if you’re trying to make a significant purchase and want guidance on what’s available at your price point. The Personal Shopper can also advise on whether a promotional code applies to the pieces you’re considering before you spend time building a cart.
Does the 24S app offer exclusive discounts?
The 24S app (available on iOS and Android) supports the same pricing and promotional codes as the website. App-exclusive codes occasionally appear in push notifications — another reason to enable notifications if you have the app installed. Payment through the app is fully supported, including all the same methods available on the desktop site.
Does 24S offer beauty samples with orders?
Yes — 24S includes beauty samples with certain purchases, particularly when buying from their beauty category. This isn’t a discount in the traditional sense, but receiving full-size or sample-size beauty products adds value to your order at no extra cost. Sample availability varies and isn’t guaranteed on every order — it’s linked to beauty purchases and certain order thresholds rather than promo codes.
How do I contact 24S if my discount code isn’t working?
Through the Contact Us page on 24S.com, which offers a contact form and email support. Response times are typically within 24–48 business hours. If you’re mid-checkout with a code that won’t apply and you’re pressed for time, noting the code and completing the order first, then contacting support for a retroactive adjustment, is an option — though 24S’s policy on post-order code application isn’t guaranteed. Getting support before placing the order is the cleaner route.
What is the smartest way to save money at 24S overall?
For first-time buyers: use 10FIRST for 10% off your first order — it’s a verified, live code that doesn’t require any email sign-up. For returning customers: shop the sale (currently up to 60% off) for contemporary luxury brands, and subscribe to the newsletter to receive subscriber-only codes before they go public. For regular high-spend shoppers: reaching Privileged status eliminates delivery fees permanently, which compounds into meaningful savings across multiple orders per year. None of these routes require waiting or hoping — each is available right now.